* All appointments must be booked online through the official booking site. * No appointments will be scheduled via DM, text, or email. * A valid card is required to secure all bookings. * Please ensure you are booking the correct service. If unsure, refer to the “Not Sure What to Book?” section or submit a request.

* A non-refundable deposit is required to secure your appointment. * Deposits go toward your total service cost. * Deposits are forfeited if you cancel, reschedule outside of the allowed window, or no-show.

* Appointments must be rescheduled or canceled at least *24–48 hours in advance** * Late cancellations will result in deposit forfeiture. * No-shows will be charged and may be restricted from future bookings.

A *15-minute grace period** is allowed. * After 15 minutes, your appointment may be canceled or subject to a late fee. * If accommodated beyond 15 minutes, a late fee will be added to your service.

* Same-day bookings are not guaranteed and must be approved based on availability. * Additional fees may apply for last-minute appointments.

* Remaining balances are due at the end of your appointment. * Accepted forms of payment: [Zelle, Apple Pay, Cash, Card] * No checks accepted. * All sales are final.

* Hair is *not included** in services unless otherwise stated. * Buttabeauty extensions are recommended for best results. * If bringing outside hair, it must be clean and approved prior to your appointment.

To ensure the best results: * Arrive with clean, detangled hair unless your service includes a shampoo. * Please come free of heavy oils, product buildup, or excessive tangling. * Failure to properly prep may result in additional fees.

* No extra guests. * For safety and to maintain a focused environment, children are not permitted unless being serviced.

* Any concerns must be communicated within *24 hours** of your appointment. * Adjustments will be made at the stylist’s discretion. * No refunds on services.

* All hair sales are final. * Due to the nature of the product, no refunds or exchanges are permitted once the hair has been handled, installed, or altered. * If there is an issue, it must be reported within 48 hours of receiving the product.

ButtaBeauty reserves the right to refuse service to anyone who: * Is excessively late * Displays disrespectful behavior * Fails to follow policies

By booking an appointment or purchasing from Buttabeauty, you acknowledge that you have read, understood, and agreed to all policies listed above.